Returns & Exchanges
At The Blackened Teeth Ltd, we want you to be entirely satisfied with your gothic home decor; however, if your order isn't quite right, you can return it within 14 days of receipt. Please ensure all items are returned in their original condition and packaging to qualify for a full refund.
Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization code.
Secure Packaging
Carefully repackage your items using the original protective materials to prevent breakage during transit, as fragile resin and ceramic pieces must arrive undamaged.
Dispatch Parcel
Affix the return label and send the package via a tracked courier service, ensuring you retain your proof of postage until the return is processed.
Inspection & Refund
Once our studio team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing